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“We haven’t had our carpets cleaned in our house for 3 years, we have three cats and the carpets are cream colored (or I guess I know that now.ha). I saw all the 5-star ratings, read the reviews and gave them a quick call for a quote. They provided a range for normal cleaning or deep cleaning...who we kidding I didn't expect to see any normal cleaning when the technician arrived. The quote was only that...the tech. was going to assess the situation when he arrived.
The technician called in advance of arrival as promised. Once he arrived, he was extremely courteous, professional and worked very hard (essentially 4 hours straight through). He recommended deep cleaning in all but one room, when he was finished all the carpets looked cleaner than I had hoped for. I'm extremely pleased and will definitely use Renaissance again (next year, not several years). I highly recommend Renaissance Carpet Cleaning and you can certainly believe all the reviews written for these folks!”
-Rick S. from Olney, MD
“I knew this would be a pleasant experience from the moment I received an email response to my online inquiry that detailed EVERYTHING in one reply. The only question left to ask was "What forms of payment do you accept?"
Dejaun was my technician, such a sweet and personable guy... very professional with a great attitude. If I recall correctly, I believe he walked through the door smiling! He came-in, assessed the areas he'd be working-on, I pointed-out my concerns, and he gave me his honest professional opinion, and then got to it.
I've only had my carpet cleaned once, by Stanley Steamer; therefore I only have that one experience to compare this experience to. I have to say, I was a little taken aback when the equipment was brought into the house; Stanley Steamer’s equipment is in their truck, and they use a hose that extends from the truck into the house, therefore I was under the impression all professional carpet-cleaners have the same set-up. At any rate, this experience was a perfect example of (sometimes) it doesn't depend on the equipment, but rather the PERSON DOING THE JOB. My experience with Stanley Steamer wasn't bad; however, it damn-sure wasn't remarkable. Dejuan on the other hand, PUT IN WORK. And I was floored (no pun intended) when I saw the finished results.
I'd been contemplating replacing my carpet because it's old, it was dirty, and hell, I just wanted new carpet. But now that Dejuan gave it "life" again, I’ll continue to have it cleaned until I sell the house... I’ll leave replacing the carpet a decision for the next owners to make!
I plan to use and refer Renaissance from here on out. I'm sure all of the techs are great, however I'm #teamDejuan, and I'll be requesting him personally. I feel terrible that I didn't have cash on hand to tip him, because he certainly deserved it. The next time around I’ll definitely plan accordingly!
One last thing, I do have a suggestion: the techs should wear shoe covers and maybe give the c customer(s) a pair to wear as well, as it takes a while for the carpet to dry.”
- Reshida K. From Prince George’s County, MD
Date of service: 29 May 2012
“Highly recommend Renaissance Carpet Cleaning. The technician called in advance of arrival as promised. Once he arrived, he was extremely courteous and professional. He worked very hard and honored my request to work in shoe covers. I had originally scheduled with Sears, and I am so happy that they cancelled! I'm extremely pleased and will definitely use Renaissance again.”
- Johnetta W. from Capital Heights, MD
“Carpets look like new again!
I'm so glad I chose Renaissance! We have small 3 children in the house and didn't think anyone could get the stains from our carpet before our came for the holiday weekend, but amazingly they removed the stains and made the carpet look like new again! Our home looks so much better now- thank you!!!!!”
- Sally Q 2009
I have dealt with other carpet cleaners in the past and as long as Renaissance Carpet Cleaners continues the great work and professionalism, I will never jump ship. Mike was extremely pleasant and right on time for the appointment. Also, he was able to remove the stains from my carpet. He did an excellent job and cleaned up after himself. I highly recommend this company.”
- Joey Nova
“My carpets look brand new!
I love this carpet cleaning company! I have had them come to my house several times now and every time I am amazed at how my carpets look after he's finished. And, I have a 3 year old who spills everything on the carpet and this company keeps my carpet looking good! They are very upfront, none of this "bait and switch" stuff you see on those coupon offers. I have sent them to friends, family, and neighbors houses and everyone is blown away by how their carpets look after the job is done. They are my carpet cleaning company for life! Use them and you won't be disappointed.”
- Gracie 2008